CYFY Solutions Pvt. Ltd.
Website: www.cyfy.ai

 

1. Introduction
CYFY Solutions Pvt. Ltd. (“CYFY”, “we”, “us”, or “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website www.cyfy.ai.

 

By accessing or using our website, you consent to the practices described in this Privacy Policy.

 

2. Information We Collect
   We only collect minimal personal information necessary for communication and service delivery.

 

2.1 Personal Information You Provide

    When you fill out our Contact Us form, we may collect: 

• Name         

• Email address   

• Any information submitted through the form

 

2.2 Information We Do NOT Collect

    We do not collect:

• Technical data (cookies, IP address, browser/device information)   

• Payment information

• Financial data

• Automatically captured analytics

• Any identification documents

 We also do not use any third-party tracking tools (Google Analytics, Meta Pixel, etc.)

 

3. How We Use Your Information
   We may use the information you provide for the following purposes:

• To respond to enquiries submitted through our website

• To communicate about our services

• To send newsletters or updates (only if you opt in)

• To improve customer communication and support

  We do not use your information for automated decision-making or profiling.

 

4. Sharing of Your Information
   We do not sell, share, or disclose your personal information to any third party except where required by law.

   Your data is never shared with marketing partners, advertisers, or analytics providers.

 

5. Data Storage and Security
   

• Our website is hosted on wix.com, which maintains secure infrastructure.   

• We use SSL encryption to protect data transmitted through the website.   

• Form submissions are stored securely and accessible only to authorised personnel.   

   While we take reasonable security measures, no method of transmission over the internet can be guaranteed 100 percent secure.

 

6. Cookies and Tracking Technologies
   

   Our website does not use cookies or any tracking technologies.
   If this ever changes, we will update this Privacy Policy and provide appropriate notices.

 

7. Data Retention
   We retain the information you submit through our Contact Us form only for as long as necessary to respond to your enquiry.

   Once your query is resolved, we keep the data for an additional 30 to 90 days to allow for:

• Follow-up communication   

• Internal audit or compliance requirements

  After this period, your information is securely deleted from our systems. 

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8. Children’s Privacy

    Our website is not directed to children under the age of 16, and we do not knowingly collect information from minors.

 

9. Third-Party Links

    Our website may contain links to external sites. We are not responsible for the privacy practices of those websites and encourage      you to review their policies.

 

10. Changes to This Privacy Policy

    We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.

 

11. Contact Us

    For any questions or requests regarding this Privacy Policy or your personal data, you may contact us at:

    Email: info@cyfy.ai
    Company: CYFY Solutions Pvt. Ltd.
    Website: www.cyfy.ai